Here to help
Contact Us
We are here to help you choose a floral keepsake, understand a detail or find information about an order.
Email hello@floravelia.com or use the form below. For order questions, include your order number and the email used at checkout. For a damaged item, email clear photographs of the item and packaging.
Company information
FLORAVELIA is operated by Nexus Global Brands Holdings Limited.
Business address
RM11, 13/F, BLK C, WONG KING IND. BLD., 192–198 CHOI HUNG RD, SAN PO KONG, KOWLOON, HONG KONG SAR
Email
hello@floravelia.com
For returns, please contact us first so we can confirm the correct return address and instructions.